The Value of Document Imaging and Online Document Retrieval

The efficiency gain from high performance online document retrieval is astonishing. 

Studies have shown the time to manually retrieve information from a paper document in the typical hospital business office averages about 15 minutes. 

Assuming a typical staff member who regularly retrieves business office documents earns an hourly rate of $15 (including benefits), then the labor cost to retrieve a document averages $3.75. 

Healthcare Reports has accumulated a very large amount of data over several years measuring retrieval volumes for numerous hospital business offices.  The data show that, on average, the typical office will retrieve 22 documents per bed per month if they possess sufficiently powerful online document retrieval capabilities.

The average labor cost for manual document retrieval of 22 documents is $82.50 per bed per month.

High-performance online document retrieval will enable a user to locate account information on the page where it occurs within five seconds.  The equivalent labor cost is $0.02 (two cents) per document, and $0.44 (forty-four cents) per bed per month for 22 documents.

The result: $82.50 in labor costs per bed per month for manual retrieval, $0.44 (forty-four cents) per bed per month with high-performance online retrieval.

Obviously, the savings is enormous.  Every time a document is retrieved using sufficiently powerful online retrieval, a hospital business office saves several dollars in labor costs.  Most importantly, the time savings enable your staff to better focus on business office tasks rather than retrieving documents.